Contact information

Contact Us

We are always happy to help.

If you have a question about your order, delivery, returns, or one of our products, please contact our support team and we will do our best to assist you.

Email : willowmorepets@gmail.com

If your message is about an existing order, please include your order number so we can resolve the isssue as fast as we can.

When to Contact Us

You can contact us about:

- Order updates
- Delivery questions
- Returns and refunds
- Product information
- Damaged or faulty items
- General customer support

Response Time

We aim to respond to all customer enquiries as soon as possible, usually within 24-48 hours.

Thank you for choosing Willowmore Pets. Your trust means a lot to us, and we are here to help make your shopping experience simple and reassuring.